Refund and Returns Policy
Thank you for shopping with GAJENIL SERVICES (OPC) PRIVATE LIMITED. We strive to ensure your complete satisfaction with our products. Please read our Return & Refund Policy carefully before making a purchase.
1. Returns
- If you are not fully satisfied with your purchase, you may request a return within 7 calendar days from the date of delivery.
- To be eligible for a return, the product must be unused, in the same condition that you received it, and in the original packaging.
- To initiate a return, please contact us at Gajenilpvt.ltd@gmail.com or call 9740511680 with your order details and reason for the return.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and credited to your original payment method within 4-5 business working days.
- Please note that depending on your payment provider, it may take additional time for the refund to appear in your account.
3. Non-Returnable Items
- Products that are damaged due to misuse or unauthorized repair will not be eligible for a refund.
- Items missing original packaging or accessories may be refused for return.
4. Shipping
- Return shipping costs are the responsibility of the customer unless the product received was defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance for returns.
5. Contact Us
For any questions or concerns regarding returns or refunds, please contact:
GAJENIL SERVICES (OPC) PRIVATE LIMITED
Address: #42 4th FLOOR 27TH A MAIN, ROAD RAGIGUDDA ANJANEYA S, Jayanagar, Bangalore South, Bangalore- 560041, Karnataka
Email: Gajenilpvt.ltd@gmail.com
Phone: 9740511680